Ask AFS: When – And Why – Did LTL Accessorials Get So Complicated?

Two parked freight trucks with orange cabs

Is it just me, or has staying on top of LTLs’ latest rules tariffs gotten a lot more challenging? Sometimes I feel like I need an abacus in order to keep up.

Unfortunately it’s not just you.

Once upon a time, most LTL carriers’ rules tariffs clocked in at a couple of pages. By contrast, today’s rules tariffs routinely exceed 70 pages, and some have become as long as 200 pages.

Is that because accessorial charges have become more complex or because LTL carriers have added so many new accessorials?

Both. Many LTLs have begun providing a greater level of detail about when shipments will trigger a particular accessorial and how that accessorial will be applied. However most LTLS have also introduced a lot of new accessorials – all while also significantly increasing charges for several existing ones. As a result, accessorials have gone from representing about 6% of LTL shippers’ total spend to about 8%.

That’s a big jump. What gives?

Part of it has to do with making each shipment pay its own way. In the past, carriers were willing to operate unprofitable lanes or carry less profitable freight because they knew it would be balanced out by the extra profit margin they were earning on more lucrative lanes and shipments. Such is not the case anymore.

Some of it also has to do with the fact that a growing number of LTL shipments are going to residential addresses or business locations that don’t have loading docks, which means their deliveries are more work-intensive (read: more expensive) for LTLs. These extra costs have to be covered somewhere, which is why these types of accessorial charges are becoming more common.

And part of it has to do with the fact that no carrier wants to be the one who is saddled with everyone’s more awkwardly sized, work-intensive freight. So if one LTL decides to add a new accessorial – or significantly increase an existing one – to discourage companies who send the former, most other LTLs will immediately follow suit in order to make sure the playing field stays level.

We could go on. But you get the idea. Ultimately, today’s LTLs have become much more diligent about making sure each company bankrolls its own shipments, not someone else’s, and that the cost of each shipment more precisely reflects the time, effort and complexity associated with it.

Is there anything my company can do?

It depends on the accessorial.

A few, like detention accessorials, can be minimized by engaging in fewer of the inefficient behaviors that trigger them.

Others, like the surcharges for overlength shipments, might be avoidable by shipping your items as components in smaller-sized packages (possibly in more than one shipment) instead of sending them fully assembled. However some LTLs have begun getting wise to this tactic – and exercising their right to reinspect, reassess and reclassify some shipments in order to extract their pound of flesh another way.

But many accessorials, like limited access, are simply inevitable if your shipments and deliveries require more time, space or brainpower to execute.

Come on man! You can do better than that!

Well, you CAN make sure that each accessorial charge on your LTL invoices has been accurately assessed – and ensure that it’s been applied only once, bearing in mind that freight billing mistakes and misclassifications are not uncommon.

You also can avoid sticker shock by making sure that someone at your company or 3PL of choice is watching each carrier’s rules tariffs like a hawk. These rules can change on a dime and unless carriers are contractually obliged to do so, they won’t necessarily notify you about a new or different charge before the meter starts running.

Finally, if you’re a shipper with a lot of accessorial charges, you should consider negotiating lower or fewer of them instead of focusing solely on the linehaul rate – or work with a 3PL that has already succeeded in securing lower accessorial charges for its clients.

We discuss these things and more in our new LTL white paper, which we encourage you to download today. Meanwhile if you have any additional questions, don’t hesitate to reach out to us at www.afs.net. We’ve been eating, sleeping and drinking these accessorial charges for years, and we’re always happy to talk shop.

Learn More

Share:

RELATED POSTS

Sign-up for the AFS Newsletter

Receive news updates and insights delivered straight to your inbox.

Download the Full Q1:2023
Cowen/AFS Freight Index

Reach out to our team by
phone or email

Become a carrier

First name:
Last name:

Motor Carrier #:





First name:
Last name:



AFS client name:
PRO #:
Invoice Date:
Payment Received Date:
Invoice Amount:



Other carrier inquiries

First name:
Last name:



AFS client name:



Have you tried logging in to vendor portal?

If you do not have a vendor log-in, please fill out the following.

First name:
Last name:







Have my account manager contact me


First name:
Last name:






ATTENTION

AFS is directing carriers and customers to direct all inbound invoices to [email protected] or via established electronic submission, such as EDI or eSubmit to avoid processing delays due to the impacts of the COVID-19 countermeasures and service interruptions at the United States Postal Service.

Carriers should contact Carrier Support via email at [email protected] in lieu of calls. We have added additional resources and later hours to assist you and email will serve as the method for fastest response. Please send an aging report with your inquiry so that we may provide you the most current status.

Thank you!