GameStop, a global retailer of multichannel video games, pop culture collectibles, consumer electronics and wireless services began utilizing AFS Intel, a powerful enterprise analytics tool, to support their e-commerce and retail operations. With over 7,200 stores in 14 countries across Europe, Canada, Australia and the United States, GameStop’s increasingly complex supply chain had outgrown their logistics capabilities. AFS Intel is continuously supporting GameStop’s global fulfillment strategy and is managing costs down to the individual sku level, which led to a transportation savings of over $1 million in the first 2 years.
AFS is directing carriers and customers to direct all inbound invoices to [email protected] or via established electronic submission, such as EDI or eSubmit to avoid processing delays due to the impacts of the COVID-19 countermeasures and service interruptions at the United States Postal Service.
Carriers should contact Carrier Support via email at [email protected] in lieu of calls. We have added additional resources and later hours to assist you and email will serve as the method for fastest response. Please send an aging report with your inquiry so that we may provide you the most current status.