We all know why you should audit your parcel invoices (hint: It’s not because you’re being accurately charged. The question is how much will it cost you to get that audit party started – and when does it pay to use a 3PL instead of trying to DIY?
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AFS is directing carriers and customers to direct all inbound invoices to [email protected] or via established electronic submission, such as EDI or eSubmit to avoid processing delays due to the impacts of the COVID-19 countermeasures and service interruptions at the United States Postal Service.
Carriers should contact Carrier Support via email at [email protected] in lieu of calls. We have added additional resources and later hours to assist you and email will serve as the method for fastest response. Please send an aging report with your inquiry so that we may provide you the most current status.
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