AFS is committed to facilitating a smooth process for shipment payors and their carriers.
For portal access to check invoice payment status.
To submit or dispute your invoice electronically and get a Case #.
To receive detail on carrier related payments made or due.
To get AFS approval for carrier shipment dispositions such as re-delivery.
For motor carriers that would like to move freight for AFS customers.
For all other carrier support inquiries.
Services
Connect with us
If you do not have a vendor log-in, please fill out the following.
AFS is directing carriers and customers to direct all inbound invoices to [email protected] or via established electronic submission, such as EDI or eSubmit to avoid processing delays due to the impacts of the COVID-19 countermeasures and service interruptions at the United States Postal Service.
Carriers should contact Carrier Support via email at [email protected] in lieu of calls. We have added additional resources and later hours to assist you and email will serve as the method for fastest response. Please send an aging report with your inquiry so that we may provide you the most current status.
Thank you!
AFSmart Technology
