Carrier Support Solutions

AFS is committed to facilitating a smooth process for shipment payors and their carriers.

For portal login access, and to submit invoices and payment status. 

For motor carriers that would like to move freight for AFS customers.

To receive detail on payments received by a Carrier.

To get AFS approval for carrier shipment dispositions such
as re-delivery

For all other carrier support inquiries.

For all other carrier support inquiries.

If we fail to meet these commitments below, we want to know. 

Process invoices weekly to the payor

When you provide proper documentation, we turn invoices in less than a week. We capture the invoice data, transform paper into images, audit against contracts, GL code and submit your invoice to the payor for approval and payment.

Shipping truck with contracts near it
Visualization of freight invoices going through a freight and audit payment screening

Leverage EDI/APIs at all times, when possible

Whether it’s 210 invoicing or another type of exchange, we actively pursue these implementations. It’s a cost savings for you, for us and our mutual clients.

Funds turn in less than 1 week

We encourage clients to submit payment to us promptly and to send funds via Wire or ACH to ensure their best carrier experience. We do NOT hold funds. In fact, for more than 20 years, AFS has paid you within 24 hours when we receive payor funds via Wire Transfer and 72 hours when we receive an ACH. Check payments are discouraged but are still paid within less than 1 week.

AFS Logistics' experienced industry insiders to settle claim disputes and maximize cargo value coverage with unrelenting speed and precision.

Download the Full Q1:2023
Cowen/AFS Freight Index

Reach out to our team by
phone or email

Become a carrier



Motor Carrier #:











First name:
Last name:



AFS client name:
PRO #:
Invoice Date:
Payment Received Date:
Invoice Amount:



Other carrier inquiries

First name:
Last name:



AFS client name:



Have you tried logging in to vendor portal?

If you do not have a vendor log-in, please fill out the following.

First name:
Last name:







Have my account manager contact me


First name:
Last name:






ATTENTION

AFS is directing carriers and customers to direct all inbound invoices to [email protected] or via established electronic submission, such as EDI or eSubmit to avoid processing delays due to the impacts of the COVID-19 countermeasures and service interruptions at the United States Postal Service.

Carriers should contact Carrier Support via email at [email protected] in lieu of calls. We have added additional resources and later hours to assist you and email will serve as the method for fastest response. Please send an aging report with your inquiry so that we may provide you the most current status.

Thank you!