What is a GRI?

Small Parcel Packages with Rising Costs associated with general rate increases

A General Rate Increase, also known as a GRI, is basically an annual increase to your small package shipping costs. The national carriers like UPS and FedEx have a set of list rates for every package weight and destination and each year these costs increase by a certain percentage.

Interestingly, both FedEx and UPS have had the same annual increase for years. In 2022, both carriers raised rates by 5.9%. In 2023, they raised rates by 6.9%. And now, in 2024, they will rates rates by 5.9% (again). There were a few years prior to that when they raised the rates by 4.9%. Do you see the pattern? Both carriers magically increase the rates by the same amount as pictured in the graphs below.

FedEx historical general rate increase (GRIs) from 2015 - 2024

UPS historical general rate increase (GRIs) from 2015 - 2024

The annual cost hike of 5.9% for 2024 is an average increase for transportation costs for all services, weights and destinations. Each weight can vary from that 5.9% increase. You can see from the table below that some 2-Day and 3-Day delivery services have a 7.9% increase in zones five to eight. It’s very important to know which zones and services you use.

2024 FedEx and UPS Parcel GRI by Zone

As mentioned previously, the GRI only applies to transportation costs and not surcharges. However, surcharges also receive their own increase.

A surcharge or accessorial is a charge above the basic transportation charge. If a package is delivered to a residence, then it will qualify for a residential surcharge and it will get an additional handling weight surcharge if the package is above 50 pounds. The increase in these charges are historically, quite a bit higher than the GRI. The table below shows the increase for some of the major surcharges. Surcharges can vary from 5.4% to 21.1% and are usually between 20% to 30% of your total shipping cost. These increases combined will affect your bottom line.

AFS can help reduce the impact of the GRI to your shipping costs. Click here to speak to one of our team members for assistance.

2024 FedEx and UPS Parcel Sucharge Increases

Learn More



A close up view of a past due invoice

FedEx and UPS Late Payment Fees

The payment environment has drastically changed in the past few years. Up until recently, payment terms for FedEx and UPS were 30 days. If payments

Sign-up for the AFS Newsletter

Receive news updates and insights delivered straight to your inbox.

Download the Full Q1:2023
Cowen/AFS Freight Index

Reach out to our team by
phone or email

Become a carrier

First name:
Last name:

Motor Carrier #:

First name:
Last name:

AFS client name:
PRO #:
Invoice Date:
Payment Received Date:
Invoice Amount:

Other carrier inquiries

First name:
Last name:

AFS client name:

Have you tried logging in to vendor portal?

If you do not have a vendor log-in, please fill out the following.

First name:
Last name:

Have my account manager contact me

First name:
Last name:


AFS is directing carriers and customers to direct all inbound invoices to [email protected] or via established electronic submission, such as EDI or eSubmit to avoid processing delays due to the impacts of the COVID-19 countermeasures and service interruptions at the United States Postal Service.

Carriers should contact Carrier Support via email at [email protected] in lieu of calls. We have added additional resources and later hours to assist you and email will serve as the method for fastest response. Please send an aging report with your inquiry so that we may provide you the most current status.

Thank you!