AFS Blog

November 22, 2021


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Notable Quotes From Around The Industry

“We never used the word 'compete.' We were willing to share our tools with anyone we could.”

Jim Cafone, vice president of strategy and business operations at Pfizer, speaking to CSCMP EDGE attendees about the critical role that collaboration played in developing and rapidly distributing a COVID-19 vaccine.


AFS is directing carriers and customers to direct all inbound invoices to [email protected] or via established electronic submission, such as EDI or eSubmit to avoid processing delays due to the impacts of the COVID-19 countermeasures and service interruptions at the United States Postal Service.

Carriers should contact Carrier Support via email at [email protected] in lieu of calls. We have added additional resources and later hours to assist you and email will serve as the method for fastest response. Please send an aging report with your inquiry so that we may provide you the most current status.

Thank you!